Tag: DWP

A dimly lit restaurant kitchen features three elegantly plated dishes on a counter, each garnished and ready for service. In the background, two chefs in white uniforms are seen working, focused on their tasks amidst the bustling kitchen setup. The atmosphere is lively, with various kitchen tools and equipment visible.

When the first plates leave the pass

June 16, 2026 / Benjamin Welby / 0 Comments

There are some jobs you leave because the evening has ended.

The plates are cleared. The conversation has run its course. Someone is stacking chairs. It was good, perhaps even brilliant, but it’s clearly time to go home.

Leaving DWP has not felt like that.

The image I’ve had has been of walking out of a busy kitchen in the middle of service. Everything simmering away nicely on the stove. The ingredients good. The chefs knowing what they are doing. The smell promising. And yet, for reasons that are right and good and exciting, and of God, leaving before dinner was served.

Except that, last Monday, the metaphor shifted slightly.

Because some of the first plates are now leaving the pass.

The Prime Minister used his London Tech Week speech to announce a new AI jobs tool to help people out of work find the right jobs, create their CVs and get back into work. He was referring to the new experimental Work Hub, with its AI work assistant, CV builder, action plan, jobs board, and support for employers.

Some of this is new. Some of it is remaking things government has had around it for a long time. Some of it is very much at the start of its life. That’s why the experimental badge is important. It’s also why it’s brave. DWP has made something visible early enough for people to use it, test it, misunderstand it, criticise it and improve it.

So have a play, test it to the limits of your amusement, and maybe you’ll be pleasantly surprised, maybe you’ll learn something actively helpful.

Still, given what is being imagined for the eventual menu, this is very much the hors d’oeuvres.

But I’m no longer in the kitchen.

I’ve taken off the apron, stepped into a different kind of work, and now find myself watching the first plates appear with a strange mixture of joy, pride and longing.

A young man and an older woman look at a community noticeboard outside a local hall. The board suggests many forms of participation beyond paid work, including local groups, volunteering, learning, care, civic activity and community support.

If less work is the dream, why does it feel like a threat?

June 1, 2026 / Benjamin Welby / 0 Comments

About a year ago I wrote about Vibe Coding, Fireworks and the Mortar of Government, back when I was first getting excited by the new art of the possible. Since then I’ve had a lot of fun with these toys, at home and at work, while learning a lot along the way.

That fun left me thinking about what it all might mean for public sector product management and how we organise our work. I’m not going to spend this post re-running the argument that sets out why more members of the multidisciplinary team can now directly shape the product, or getting excitable again about what happens when the distance between intent and something runnable collapses. If you want to read that, you can do that in The Future of (Public Sector) Product Management in a Vibe Coded World.

This post finds its origins somewhere else: in a throwaway comment someone made that, by making those arguments, I seemed to be excited for the most pessimistic future of the labour market.

I’d rather think of it as being optimistic about being pessimistic. And hopefully by the end of this you’ll see what I mean.

Because this is a post that asks what follows if the argument is even half right.

I’m not here to make any kind of prediction that all office jobs will disappear by Christmas. I am not trying to join the queue of people announcing that everything has already changed.

But I think we should sit with a possibility.

What if AI doesn’t destroy work, but shrinks, thins or rearranges it enough to expose how much our social fabric relies on a particular framing of work in order for it to function?

A woman in a long, patterned skirt sits on a stone bench under a large tree, while a younger man in a light-colored outfit sits next to her. They are engaged in conversation, with the tree's lush green leaves providing shade. In the background, there is a brick built church and grassy area. The scene is peaceful and inviting.

Strong branches and good shade

May 28, 2026 / Benjamin Welby / 1 Comment

A report that should arrest us

This morning Alan Milburn launched the Young people and work interim report. I tuned in to hear his speech and the follow-up Q&A, and I’d recommend you find the time not only to read the report but to listen to him speak to it.

It is arresting stuff. Not only because of the scale of the crisis being described, though the scale is staggering, and not only because of the policy detail, though there is plenty there worth wrestling with. But what especially struck me today was the moral seriousness with which Alan spoke about young people who are quietly disappearing from participation in the life of the country.

Over the last phase of my time at DWP, I shared my time between the team supporting this review and the jobs and careers service. Mine was a small contribution in the scheme of things, but enough to see at close quarters the seriousness, care and determination Alan and his team have brought to it.

It also means I am not a wholly impartial observer. I want this report, and the final report coming later in the year, to be read carefully, argued with seriously, and met with a level of response that matches the gravity of what it describes.

Because this is a report that asks important questions:

What happens to a society when more than one million young people are outside education, employment or training?

What happens when the pathways into adulthood no longer reliably function?

What happens when institutions each hold fragments of a person’s story, but nobody holds the whole?

And perhaps most importantly: what kind of country are we becoming if we learn to normalise this?

The review’s argument is not that this requires a temporary focus or a short-term policy tweak around the edges. We’ve been here before, oscillating between panic and amnesia. We briefly notice a crisis, announce something, fund something, brand something, and then move on before anything has changed.

No, the argument is that there has been a structural break in how young people move into work, confidence, belonging and adult life, and therefore structural change has to be the response. And that means harder questions to answer about institutions, relationships, participation, and the kind of social fabric that is required for young people to flourish.

This should arrest government.

But that is the minimum we should expect from a report like this.

A graphic featuring the British flag as the background. In the foreground, a large golden key labeled "DWP" is positioned, with green upward arrows and leaves emerging from it. Below the key, the text reads: "Could DWP be the key to unlocking the growth mission?"

Could DWP be the key to unlocking the growth mission?

September 8, 2025 / Benjamin Welby / 0 Comments

One of the first headlines I saw after Friday’s reshuffle came with a familiar and unsurprising tone. Starmer signals plan to slash benefits with tough new welfare chief. It’s probably pretty accurate. The size of the welfare budget is a serious question for any Chancellor, and it’s one that will always be a priority for the Secretary of State.

But I’m not sure the bill is what the caricature suggests. Every time it is mentioned, the same assumptions surface: that it is about idleness, about people who could work but won’t. In truth, it is much more complicated. Large numbers are still poorly after the pandemic (either because of COVID or other difficulties or delays in accessing the healthcare they need, especially that associated with mental health). Young people are struggling to enter the labour market. Carers, students, and the early retired are all folded into the same “economic inactivity” bucket. A welfare system where health-related benefits are more generous than unemployment benefits. And beneath it all, an economy that has been stagnant for years, with R&D investment consistently behind our peers.

The cost of welfare is not a story of moral weakness. It is a story about the condition of the country.

Thinking about the foundations of mission-led government

December 13, 2024 / Benjamin Welby / 5 Comments

In the past week, speeches from Keir Starmer, Pat Mcfadden and Georgia Gould¹ have painted a bold vision for the work of government. The Plan for Change is ambitious, rooted in missions designed to tackle the nation’s most pressing issues—from housing and NHS waiting lists to economic inactivity.

It is really good to hear our government talk up a positive, attractive narrative about the future they want for our country. Show me someone dismissing the combined story they’re telling and I suspect you’ve found someone choosing partisan tribalism over good faith engagement although, and perhaps more likely, they may just be someone understandably browbeaten by years of disappointment, frustration and hypocrisy.

Speaking personally I want to be optimistic. I really want to believe that mission-led government can make a dent in these seemingly intractable problems. And because I’m now working in a team directly tied to one of the missions I’m closer than most people to what it means to translate these ideas into practice. But that means I can see a stark challenge: acknowledging the extent of the gulf between rhetoric and reality.

Back to work

November 19, 2024 / Benjamin Welby / 2 Comments

When I left the OECD last summer, it was for several reasons (some of them implicit in this blog post). And I’m pleased that I decided to do so. This has been such a valuable slice of time – a luxury I recognise few people are able to enjoy.

I’m so lucky to have had the career I’ve had to this point and the breadth and depth of what I’ve done. But it has given me a bit of a dilemma about the shape of who I am and the role that best fits, especially in this new, post-OECD phase.

In terms of substance, the OECD was a good match and I was fortunate to have been adept at what the job required. I’m really proud of all the work I contributed to there. But it’s also true that I missed the “gnarliness” of delivery – the practical, hands-on experience without which I wouldn’t have been as good at the job. So I always knew my time focusing on the conceptual and advisory wasn’t forever – it’s testament to the team and the content that I surprised myself and ended up staying for five years.