In 2012 I was part of the team that built and launched GOV.UK. I spent several years at the Government Digital Service providing product leadership as part of the teams responsible for the 2015 UK General Election on GOV.UK, the Performance Platform, the incubation and Alpha phases of Government as a Platform, and the Digital Marketplace.
In 2018 I joined the OECD and worked with delegates from across the globe, specifically Australia, Belgium, Canada, Chile, Estonia, France, Korea, Japan, Italy, Luxembourg, Morocco, the Netherlands, New Zealand, Panama, Slovenia, Tunisia, Turkey, the UK and the US. I wrote several publications and led multiple country engagements. I established OECD Frameworks for Service Design, Digital Identity, the Data-Driven Public Sector and Public Sector Digital Skills. I led the development of the OECD Recommendation on the Governance of Digital Identity, the OECD Good Practice Principles for Service Design and Delivery in the Digital Age and the OECD Good Practice Principles for Data Ethics in the Public Sector.