Thoughts from the mind of Ben Welby

Tag: Hull City Council (Page 1 of 2)

Harry Hazard

Harry HazardAfter six month stints looking at early years funding, Streetscene process improvement and the council website I hadn’t seen much of the people of Hull during the first 18 months of the graduate scheme.

My final six months put that right. I got to work in a team on the front line of service provision – the private housing team. They’re the people responsible for protecting the interests of private tenants and challenging unscrupulous landlords. It’s an important job.

Quite often tenants don’t know their rights and won’t realise that their landlord can be held to account. Equally they might not understand how their behaviour might be impacting their home (causing damp for example). And that’s particularly acute when English isn’t a tenant’s first language, or Britain their first home.

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Hull’s open data future

This entry is part 6 of 6 in the series Open data: magic from the inside out?

I recently wrote a series on Open Data. In those posts I mentioned Adam Jennison and the work he has been doing. He’s written up the talk he gave to the Hull Digital Developer Group and added in his hopes for what he thinks could be possible if Hull City Council and the digital talent in the city invest in working together. So, over to Adam.

‘Geek meet and greet’

Underneath the Bridge by Vaidas M

Underneath the Bridge by Vaidas M

I attend the regular geek meets run by Hull Digital as often as I can, not only to be able to geek out without the usual look of disdain but also to see how people on the ‘outside’ are working, how they are managing and what they see as the future..

Did I not mention that I am on what the media portray as the ‘darkside’?  I am a public sector worker.. and worse than that I am a back office public sector worker, I work in ICT supporting front office workers… Yes I know I am lower than a snakes belly etc.. but hear me out for I feel, nay I believe that we can do good and also help local businesses lead the way.

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Opportunity Knocks

Momentous event number 1 – handing in my notice.

When opportunity first came knocking this wasn’t the plan – that was to take a career break and return to Hull City Council when the offer came to an end. But because the work has nothing to do with my day job and coincided with the busiest period in Hull’s BSF programme it caused headaches.

So despite my love for local government, and despite being conscious of how hard it might be to return, I’m walking away. I’m ditching the security of a contract with 16 months left to run and my ‘gold-plated’ pension. I’m leaving the relationships I’ve built over the last 3.5 years. I’m even choosing to spend part of every week in #thatLondon.

And I’m doing all of that for six months’ work. Risky? Cavalier? Unwise? Perhaps, but I think the opportunity is worth it.

You might have read my thoughts about the significance of the single government domain on those of us in local government (Alpha(Local)Gov, Government as a local platform?). They’re proof that blogging is worthwhile because they prompted an email and a phone call and an invitation to spend the day at the offices of the Government Digital Service with the team responsible for the business bit of GOV.UK (that which is currently handled by BusinessLink).

So three weeks ago I took a day off work and travelled south. I’d asked Louise Kidney (who has swapped localgov for GDS herself) what I should expect from her new colleagues. Nothing she’d said prepared me to finish the day using a wall as my canvas to present back work I’d been set a couple of hours to complete.

Prepared or not my scrawl did the trick and I start as a Business Analyst on May 28th.

Exciting.

Open data: magic from the inside out

This entry is part 5 of 6 in the series Open data: magic from the inside out?

Over the last week I’ve been thinking about my experience of seeing an understanding of open data emerge within Hull City Council. Having considered ‘open data’ in part 1; the need to start internally in part 2; the importance of magicians in part 3 and recent developments in Hull in part 4 this concluding post hopes to tie those threads together.

The quantity of data which we have within local government is vast. In Adam’s pitch to the developers of Hull he mentions 150-300 disparate systems within our council, most of which will produce some kind of metrics. Whilst we all want an approach to open data which means the public sector is more transparent and active citizens are able to access that data the National Audit Office has said that attempts so far have been expensive, and haven’t engaged. Continue reading

Open data: of illusions and conjuring tricks

This entry is part 3 of 6 in the series Open data: magic from the inside out?

This is part 3 in a series thinking about whether the magic of open data in local government might be found from the inside out. In part 1, I considered the phrase ‘open data’ and pointed to thoughts elsewhere and part 2 suggested we needed to start from inside our organisations. In today’s third part I’m thinking about those who make magic.

Of illusions and conjuring tricks

In the last post I said that thinking about open data needed to start with how it improves what we do within our organisations because then we might understand it, recognise the value people might add to it and therefore properly champion the concept of ‘open data’.

It’s all very well saying that but if the narrative about exposing public data is difficult then an internal conversation which talks about what data could do for us is perhaps going to be thwarted before it gets off the ground anyway.

Part of the issue is that without concrete examples conversations can tend far too often towards the technicalities. The most helpful conversations aren’t comparing SOAP and RESTful APIs or talking about integration, nor will they bring up open standards or this protocol or that data format with the layman. Phil Jewitt recently wrote a couple of blog posts (1, 2) about how those beyond the project team didn’t need to know about SCRUM they just needed to know what was necessary. The most helpful conversations have at their heart somebody enthusiastically committed to sharing the secret of what’s possible.

Arthur C Clarke’s third law of prediction says that

“any sufficiently advanced technology is indistinguishable from magic” Continue reading

Why I love Local Gov

The Guildhall by hullcitycouncil on Flickr

The Guildhall, Hull

Last weekend I was asked by @WeLoveLocalGov if I could send them a sentence or two about why I love Local Gov for this post.

Absolutely, I thought; I know I love local government so surely I can send them 140 characters easily enough? Apparently not.

Whenever I sat down to muse and fire some letters in their direction it was really hard. And it wasn’t because I’d had one of those days where you’re reminded about the reasons why Local Gov is a frustrating place to work. No, it was because every time I sat down I remembered something else about why I love Local Gov.

And as the list got longer I thought the only way to do this justice is to blog.

So, why do I love Local Gov? Continue reading

Remember Tom?

In 2003 Tom Anderson helped launch MySpace.  It wasn’t the first social network but it was the first to capture the world’s imagination.

Even for those of us who’d been using IRC and ICQ, or the Messengers of Yahoo and MSN Myspace represented something very different: a website, not something you installed.

You might have been invited, in which case you’d have a friend. Or you might know what you were doing and be confident. But neither of those were guaranteed, there was every chance you’d be joining this strange and alien world without any friends.

With nobody to hold your hand or guide you through it Myspace did something very clever. Everybody who signed up was welcomed, hosted and befriended by Tom. Continue reading

Where should they sit?

Yesterday Dave Briggs spotted that Stoke were looking for a new web editor, somebody to be ‘the councils (sic) on-line champion’. And they’re not alone in allocating a specific resource, Hull’s recent restructure included a new e-communications role with a similar brief. Both these roles are in Communications.

This prompted a discussion on Twitter (Storify here).

Brief conversations like these are one of the great side effects of using Twitter. But not everybody will see those tweets. So I thought I’d try to start capturing interesting exchanges in case there’s some value to those outside the conversation (the Alpha(Local)Gov post was originally prompted by something similar).

So what follows is my adding a bit of flesh to the opinions communicated in 140 characters. As you might have seen if you’ve looked at Storify, the discussion asked whether Communications is the right location for ‘social media’ (although neither role is Twitter Tsar). Continue reading

>Success and how you define it…

>In the last 24 hours I’ve seen two totally different ideas of what success looks like. I liked one, I didn’t much like the other.

Today we had a celebration of Hull City Council’s graduate scheme. We three grads popped over to the Guildhall for an hour with our line managers, mentors and the HR guys who’ve been running it. In the end four line managers made it, out of 12, and one mentor, of three. And rounding it off were our two handlers, a big HR boss (who I’d never met before) and an even bigger HCC boss (who I’d not met but who seemed, on the strength of our brief conversation, like she will be an asset to Hull. She’s also been to Sierra Leone before which gives her many brownie points).

When we got the invites it felt a little weird. It didn’t seem to make much sense to celebrate a scheme that has four of us looking unemployment squarely in the face come October 1st. Gallows humour on my part suggested it was more like a wake so when there was a little speech on how successful the scheme had been and there was a (muted) round of applause I just couldn’t stop the incredulity and had to ask what criteria of success we were using. For me, the elephant in the room was our future employment, or not, as the main criteria of how successful this two years was for us.

I shouldn’t be surprised. When we started in 2008 the graduate scheme made no promise of further employment and the 5 graduates who made up the first cohort warned us very early that little planning or forethought went into what had happened for them (eventually shoehorning them into temporary contracts until something came up…only 2 are still there today).

Call me naive but I thought they might have learned from that and heard the disappointment of our predecessors. It was the first time they’d run it after all, wouldn’t they clock that paying the salaries of the three of us for two years, paying for an MSc in Public Administration at INLOGOV and giving us the breadth of experience and knowledge and building relationships across the organisation would make it strategically worthwhile to retain that value come the end of the programme?

So I asked the question and it led to a healthy discussion between me and the speaker. From the HR perspective it was successful – look at what we’d done in our placements, how we’d grown and how we were now really valuable assets not just to Hull but well prepared to go and contribute to the wider public sector. Sadly we were just the victims of poor timing and there was work going on to try and match us to vacant positions in Hull but clearly noone could have foreseen what the situation would be.

Those vacant positions form something called redeployment. Now, as you might imagine the public sector is full of terror about impending doom (we’ll bypass the bit where that writing was on the wall 18+ months ago). So we have a recruitment freeze. That means they can’t just keep us around in a job they make for us on an ad hoc basis. So since July 1st we’ve been on redeployment – that is we get first dibs on jobs at the same grade. We’re not the only people at our grade and there aren’t many jobs. Since July 1st there have been 3 jobs. None of us have got one. So, with four weeks to go, we are creeping closer to not being in education, employment or training.

However, the thrust of that argument about success was very selfish – what had we got out of it for ourselves. Call me old fashioned but I’d like to reclaim Weber’s ideal of ‘bureaucracy’. I am not working in the public sector for my own personal development. It wasn’t about being a good way of getting another degree (who needs three anyway?!). It wasn’t about what I would get out of it. It was, and is, and always will be, about the public. I chose the switch from international development because I desperately want to get stuck into the communities and lives that I can engage with as a British citizen who understands where people are coming from because I understand language, culture, history, food, weather, etc. And I chose to apply for the graduate scheme in Hull because of the hope filled vision of the future that this council shared with us. This idea that actually the problems facing Hull, of which there are plenty, aren’t insurmountable and we could be part of that organisation getting stuck into it over time.

It’s wonderful that the council is altruistic enough to train up people for two years so they can give them away but I’m not sure you could sell that to the ordinary man or woman on the streets of Hull? Don’t they want organisations to develop people and retain the knowledge and build on those individuals? That’s what I’d want City of York Council to do.

The reason this stuck was because of something I’d heard at Conversations on Wednesday night. We watched Nooma – Today, a video from Rob Bell (leader of a church in the US and author of a couple of really good reads – Velvet Elvis and Sex God). He was talking about how being stuck looking backwards means missing today and what that means for our approach to the future.

He talked about the exchange between Jesus and Mary Magdalene in the Garden of Gethsemane after his resurrection. Jesus says to Mary ‘don’t hold on to me’ and Rob Bell made the point that after the resurrection, Jesus wasn’t saying carry on and do what we did, he wasn’t saying to keep harking back to the loaves and fishes, to bang on and on and on about the Sermon on the Mount and how great it was when he turned water into wine. Jesus’ point is that all of that, it was about what’s next, all that has been is nothing compared with what is next. And so we have Acts and the Holy Spirit and the church turning the world upside down on the basis of the resurrection kicking that off, not really because of the nice stuff Jesus said.

Rob Bell illustrated it with stories of people who spend so long rooted in the past and holding on to their experiences that they fail to live for today and tomorrow. The decisions that get put off because ‘we’re not ready’ only to find that the opportunity has gone. Of not being able to see beyond the success we had before.

Instead it begs a different vision of success. One that’s totally about the future and how it impacts on your life, the lives of those around you and the life of your community. That’s a measure of success I can get behind because it’s rooted in the hope of the future and what can be as a result. Not just pointing to how great stuff was (even if that has a longer term impact). I wanted to commit to Hull, I did. We might not have moved from York (and I’ve had the 4 hour daily commute as a result) but that wasn’t because I wanted to leave after two years it was because of Christine’s phd. That’s finished in April, we could have left York and moved. Success for me would have been the future implications of what Hull City Council invested in us these two years. But for Hull, not for anyone else.

I’m full of hope about the future because it’s literally the only way I know how to think. Naive idealism to some but I’ll take your cynicism. There’s some great stuff happening in the public sector and I’d love to be involved with it. There’s some great stuff happening in the space between the public sector and the public public and it’s going to be brilliant watching that unfold. What I do next is something of a mystery. There is a phenomenal job in York that I’m applying for but I don’t just want to do a job for the sake of doing a job…If that’s what keeps me in Hull beyond October I’d rather get paid less and temp in York so I can look after Christine and get stuck into my community than just go to Hull and get paid public money to do a job that happens to be there. At 26 I’m not prepared to just settle for shunning my passions.

The bottom line is that it wasn’t a very celebratory affair. I hope what I said was reasonable, I certainly hadn’t planned to get into the question of the scheme’s success and I didn’t go to cause trouble. It’s not bitterness or anger, it’s just disappointment. Maybe it was the fact this celebration didn’t even have any refreshments. Too much to ask for tea, coffee, water and biscuits given that we were celebrating? Not even a round robin email saying ‘we can’t spend money on such frivolities but maybe we could all bring something’. It felt nothing more than a self congratulatory back slapping exercise for a vision of success that’s rooted in a measure of how it makes your own life better, not what it’s made possible for Hull.

So, now the dissertation is done it’s time to get into what that future looks like. Exciting, innit? 🙂

Picture credit to:
su-lin: Party Poppers and More
Will Lion: successes and failures in this version but original CC image from parrhesiastes: 4th Dan throws First

>Friday – Kissy Dumpsite #sierraleone

>Having visited the works yards we went to the second of Freetown’s dumpsites.

Kissy is in the east of the city and is along the main route out of Freetown. It’s not far from the works yards which are also located in this part of the city.

It’s similar to Kingtom but probably worse. Kingtom has been created on an area of flat land through the middle of which a road runs. In the wet season half of the site is given over to farming because the land is not stable enough to cope with vehicles. Despite the lack of any earth moving equipment to keep the piles under control or the absence of any sorting it works, after a fashion.

At Kissy there was more evidence of people scavenging from the sites and people living along the border of the site. There were the remains of a broken Caterpillar slowly getting covered in waste. There was no sign of the road that had been built two years ago. This was a site built on a hill so when they’d built the road they had built it at a gradient. As the waste accumulated it became harder and harder to pass, harder and harder for vehicles to get back from the bottom and so the waste was dumped closer and closer to the road.

Now the situation is that they can’t drive onto the dump. So it’s entirely blocked from any new waste being dumped there. The result is they’ve started a third dump somewhere else where there was a whole.

During this visit we heard that a perfect location has been identified by the World Bank, somewhere that the waste could be properly managed and the landfill engineered well away from the residential areas it currently juts up against. Of course there’s nothing to guarantee that people won’t encroach upon that piece of land, or scavenge for whatever they can lay their hands on. But even before that becomes an issue there are a number of hurdles to overcome. One of the key obstacles is the logistics of the thing.

And that comes back to Freetown’s roads.

This third site is down the road between Hastings and Waterloo. So it fits the bill for being out of town. It isn’t near a water course and it could be engineered from scratch. However, it’s hard enough for the 7 working vehicles to service the 45 transit sites and include regular trips to Kissy or Kingtom. For them to have to add an out of town excursion to that means more time sat in traffic, more strain on the vehicles, less time actually collecting the rubbish.

And then there’s the economic ecosystem that lives off the existing sites. In the vacuum that had been left by waste no longer being filled at the farthest limits of the site there had been a lot of encroachment (this is the point being made at the beginning of the video). This is one of the hardest things to fathom about our time in Freetown – it’s not just a dump, it’s a home, a source of income, a source of food and a social space. The images of kids playing with kites, of parents carrying babies around, of whole lives found living on the edges is harrowing and difficult. We don’t want people to be living on a landfill site but the reality is that this is a crucial slice of the economy in a city where there aren’t exactly an abundance of different ways to make money. Perhaps a properly engineered landfill could see waste being sorted and might enable stuff to be retrieved without having to pick through the detritus of the city but it’s likely that won’t cushion the fall out and the repercussions on those lives we catch sight of in this video.

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