bmwelby's blog

Thoughts from the mind of Ben Welby

Tag: trust

An elegant bronze scale stands on a cobblestone quay beside a calm river, with the British Houses of Parliament and Big Ben visible in the background. On one side of the scale, a woman in professional attire stands with her back to the viewer, symbolizing human values. On the opposite side, a digital figure illuminated with glowing blue circuitry represents artificial intelligence. The scale is heavily tipped in favor of the woman, showing that human values outweigh technology. The scene has a warm and optimistic atmosphere, with a clear sky indicating a pleasant spring or early summer day.

AI in government: it’s about people, not technology (as always)

September 13, 2024 / / 0 Comments

It was our first week back for Vineyard English School after the summer break1. Many familiar faces were absent, but one young Eritrean was eager to see us – he’d just received a letter about his asylum claim.

We were back in the hotel today after stopping over the summer (more volunteers would allow for doing this year round). Here's a photo of a letter that had been received by one of the hotel residents. Two native English speakers had to check with one another that we actually understood it.

— Benjamin Welby (@bm.wel.by) 2024-09-11T17:13:33.941Z

The letter was dense, bureaucratic, and impenetrable. It’s a far cry from the aspirations for content design that so many advocate for as a central plank in reimagining the relationship between the state and its users.

He looked to us for an explanation. But even among the fluent English speakers, we had to consult amongst ourselves to ensure we understood it correctly. Hardly surprising, since according to The First Word’s readability test, this letter is on par with reading Nietzsche.

A visual display of book covers arranged by difficulty level, ranging from "Very Easy" (0-20) to "Very Challenging" (61-100). The cover in the middle, labeled "20 - 30," stands out in yellow and features the title "Beyond Good and Evil" by Nietzsche. Other covers represent a range of genres and styles.

The power of AI

I reached for ChatGPT.

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Transparency = Clarity = Trust?

June 12, 2009 / / 0 Comments

At the heart of this furore about expenses is a breakdown in trust.

We think that our politicians have been shafting us and getting away with naughtiness for years. The activities of 20 to 30 of the 650 elected members in Westminster is provoking the kind of outrage and, at the same time, apathy, that has sent Nick Griffin (“RT @TiernanDouieb: In mythology, the Griffin is part lion, part bird. Yet Nick Griffin of the BNP is all cock”) and his odious ideas to Brussels on behalf of the British.

The solution, we cry, is for political reform; for shining brighter lights onto the activity of government and scrutinising everything that our political leaders do. In the attempt to find a way of governing the nation that works, we want to ramp up and ramp up the organs of checking up on it. Continue reading

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