Thoughts from the mind of Ben Welby

Tag: July 19

Building a data-driven public sector Part 3: Unlocking the value of data without losing public trust

This entry is part 4 of 4 in the series Building a data driven public sector (DDPS)

On 16th May 2024 I led a 90 minute session as part of the Digital Academy Masterclass, hosted by the Government of Azerbaijan’s Innovation and Digital Development Agency, and delivered by Digital Nation.

I’ve broken the presentation into 4 parts. After the introduction, Part 1 considered the potential of data to deliver public value; Part 2 looked at the elements needed to actually build a data-driven public sector; and this, Part 3, explored how to unlock the value of data without losing public trust.

Unless otherwise indicated or an obvious screenshot, the images were generated by ChatGPT.

Now we’re onto the third and final part of this morning’s session. We’ve thought about where value can come from in terms of what you do with data. We’ve thought about the role you all play in helping to create the conditions for data to be used. But now we will finish with thinking about how our use of data builds and preserves trust.

Trust is such a valuable commodity. But it can be lost so quickly and take so long to repair.

Trust between citizens and their government is the basis on which the legitimacy of public institutions is built. Without trust, some policies lose their meaning and some services cease to be used. Unfortunately, trust is deteriorating in many countries.

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Building a data-driven public sector Part 2: How to do it

This entry is part 3 of 4 in the series Building a data driven public sector (DDPS)

On 16th May 2024 I led a 90 minute session as part of the Digital Academy Masterclass, hosted by the Government of Azerbaijan’s Innovation and Digital Development Agency, and delivered by Digital Nation.

I’ve broken the presentation into 4 parts. After the introduction, Part 1 considered the potential of data to deliver public value; this is Part 2 and looked at the elements needed to actually build a data-driven public sector; and Part 3 explored how to unlock the value of data without losing public trust.

Unless otherwise indicated or an obvious screenshot, the images were generated by ChatGPT.

David McCandless, of Information is Beautiful, suggested that instead of thinking about data like oil, we should rather think of it like soil. Data is a fertile environment from which good things might happen. 

But just like soil, it is something you have to nurture and care for if you want it to give you a good return.

And this is where we start our second section – if we’re in roles with responsibility for building a data-driven public sector then we need to think about our job in terms of farming. We need to be mindful that when it comes to data our job is to make good soil and nurture data-driven ways of working.

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Frothing at the mouth, this time it’s Creation

I’ve previously taken my fellow Christians to task for taking a story and then misrepresenting the substance (‘Christmastime, mistletoe and lies‘). Given how central Truth is to Christianity we should be renowned for our integrity without recourse to swearing to prove it (‘Swears‘).

We fall short of those standards, all the time, and it’s unreasonable to hold those on the outside to a higher bar than we set ourselves. Nevertheless, the rhetoric that says Christianity and Science are at odds and completely divergent is, bluntly, either casual ignorance or wilful misrepresentation.

This week it’s the free schools that will fill the minds of impressionable children with the not-worthy-of-the-word ‘science’ of Creationism. And when that word rears its head then most people instantly associate it with the Young Earth beliefs (that I don’t share) lampooned to good effect by Ronson, Theroux, Gorman et al.

I’m not going to rehash what The Church Mouse has written, suffice to say it’s a massive +1 from me over his concerns with the presentation of this story and the treatment of known fact (rather than future, paranoid conjecture).

What Mouse doesn’t get into but what strikes me about the ridicule levelled at Christian Creationists is how it undermines Christianity’s delight for you as who you are.

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