We recently joined some friends for a day at the Historic Royal Palace of Hampton Court, a place we hadn’t visited since 2018. It was a spur-of-the-moment decision but although we didn’t plan our day we did check the website. And the website encouraged us to pre-book our tickets in advance. So we did.

The kids were buzzing with excitement, the weather was perfect, and we were looking forward to our day in the splendour of the palace and its gardens. And the day lived up to our expectations, filled with exploration, fun, and a lot of history.

A wide view of the main entrance to Hampton Court Palace, a Tudor-era structure, set on expansive grounds. The building features a mix of stone and brick architecture with many towers and ornate facades. The foreground shows a grassy area shaded by a large tree, with sunlight casting dappled shadows on the ground. In the background, the castle’s massive walls stretch out, with a clear blue sky above dotted with a few fluffy clouds. The setting appears calm and serene, suitable for sightseeing or exploration.

So as we were preparing to leave, the option to upgrade our tickets to an annual membership was a no-brainer. Not only would this make it possible to come back to Hampton Court over the next twelve months, including for the upcoming food festival (which was the reason we had come six years ago) but it covers the Tower of London, which we’d also had a half-formed plan to visit.

We were excited to think that for just a little bit extra on top of what we’d already paid, we could unlock a year of unlimited visits. However, this excitement quickly faded when we discovered the fine print of the upgrade policy—a detail that unfairly targets families.

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