Thoughts from the mind of Ben Welby

Tag: ChatGPT

AI in government: it’s about people, not technology (as always)

It was our first week back for Vineyard English School after the summer break1. Many familiar faces were absent, but one young Eritrean was eager to see us – he’d just received a letter about his asylum claim.

We were back in the hotel today after stopping over the summer (more volunteers would allow for doing this year round). Here's a photo of a letter that had been received by one of the hotel residents. Two native English speakers had to check with one another that we actually understood it.

Benjamin Welby (@bm.wel.by) 2024-09-11T17:13:33.941Z

The letter was dense, bureaucratic, and impenetrable. It’s a far cry from the aspirations for content design that so many advocate for as a central plank in reimagining the relationship between the state and its users.

He looked to us for an explanation. But even among the fluent English speakers, we had to consult amongst ourselves to ensure we understood it correctly. Hardly surprising, since according to The First Word’s readability test, this letter is on par with reading Nietzsche.

A visual display of book covers arranged by difficulty level, ranging from "Very Easy" (0-20) to "Very Challenging" (61-100). The cover in the middle, labeled "20 - 30," stands out in yellow and features the title "Beyond Good and Evil" by Nietzsche. Other covers represent a range of genres and styles.

The power of AI

I reached for ChatGPT.

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No Neeeeed to trust ChatGPT, especially for your nostalgia

A familiar catchphrase, an unexpected blank stare

Our family has just spent a lovely bank holiday weekend with friends enjoying the National Coal Mining Museum, a tremendous 3-1 victory for Bradford City, a delicious curry at The Sweet Centre, some good church at St Peter’s Bury, and the splendid surroundings of the National Trust’s Shugborough Estate.

As we were driving to our first rendezvous in Wakefield, our friends, who live near Bolton, sent a message apologising that they would arrive after us. I reacted on our end with a loud “No neeeeed”, a catchphrase remembered from my childhood, delivered in an attempted Lancastrian accent. Christine, ever quick to capture a moment, got me to repeat the impression and sent it back as a voice note.

They replied with their own note, which we couldn’t decipher. So when we met up we asked them what was going on. To our surprise, they had misunderstood our message – they thought we were saying “Welbeeeees” as a greeting and had responded with a cry of their own family name.

I was puzzled. I was sure “No neeeeed” was a common cultural touchpoint but instead it was met with blank stares. Confidently, I told them it was a catchphrase from Mark and Lard, the iconic radio duo of the 90s.

However, when I tried to back up my claim with a quick Google, I hit a brick wall.

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I used ChatGPT to improve the speed and accessibility of my WordPress blog

Adding ALT text is a good habit to develop. I can’t say it has become second nature but I do try. And I have definitely found it to be a great use for ChatGPT.

Since ChatGPT got vision capability it’s a very simple thing to paste an image and ask for ALT text. It’s usually very good. Although I was shaken when it casually described me as middle aged in this image. I suppose it’s accurate now I’m 40 but it was brutal to see that text appear on the screen.

Yes, it is an important habit to develop and an important principle to prioritise. However, I think it should also be something where AI can solve a real life problem in a very practical way. It feels like Twitter, Facebook, WhatsApp et al should fold in this functionality and automatically add ALT text whenever you upload a new image.

Be the change you want to see

So with that thought in mind I was very aware that I recently published a series of blog posts consisting of 140 images of slides detailing how to build a data driven public sector, the majority of which did not include ALT text1.

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I prayed for every single newly elected MP

A screenshot from a web application showing a hexagonal grid map of the United Kingdom completely filled with red heart icons, representing each constituency. At the top, it says 'Constituencies left to pray for: 0' on the left and 'Constituencies waiting for prayer: 0' on the right. In the centre, there is a message that reads 'You have finished praying for the 2024 intake of UK MPs.' Below this message is a green button with 'Amen' and a prayer hands emoji.

A different kind of party

Recently God changed my plans for election night and inspired me to spend my night praying for each constituency and every MP. So we opened up Boon Café and Zoom for a watch party focused on prayer over punditry.

After the polls closed and before the results started to come in we prayed and worshipped. I had planned to bring Post Its and give space to lament over policies and poor governance. But I forgot them. And that was a blessing. There was still space to mentally and emotionally clear our prayer decks without spending too long on the shortcomings of the past. Fixing our eyes on Jesus was a much better way to spend our time before the first result popped up.

When it did I was grateful to Philip Brown and Alasdair Rae at Automatic Knowledge for sharing the hex map in a number of formats. Every time we prayed for an MP we could add a heart to our A0 poster, as well as automatically to the web app I’d built with the help of ChatGPT and data from Democracy Club1.

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