Bridging the ‘peace gap’ in Sierra Leone (2007) – University of York, MA in Post-War Recovery Studies
Doing IT Ourselves: Citizen-produced websites and their relationship to public services (2010) – University of Birmingham, MSc in Public Administration
What a Job’s Worth, Fusion UK (2012)
Rethinking the GOV.UK policy format: what our users told us, Inside GOV.UK (2015)
What happens to content from previous governments (‘history mode’), Inside GOV.UK (2015)
Digital Government Review of Panama (2019)
The impact of digital government on citizen well-being (2019)
A data-driven public sector (2019)
The Path to Becoming a Data-Driven Public Sector (2019)
Digital Government in Chile – Digital Identity (2019)
Digital Government in Chile – Improving Public Service Design and Delivery (2020)
The OECD Digital Government Policy Framework (2020)
The uncertain promise of blockchain for government (2020)
The value of “Government as a Platform” in a crisis (2020)
The OECD framework for digital talent and skills in the public sector (2021)
G20 Collection of Digital Identity Practices (2021)
Digital Government Review of Slovenia (2021)
Going Digital Policy Note: Designing and Delivering Public Services in the Digital Age (2022)
Good Practice Principles for Service Design and Delivery in the Digital Age (2022)
Digital Government Review of Türkiye (2023)
OECD Recommendation on the Governance of Digital Identity (2023
“Digital Government: The Future Is Already Here, It’s Just Unevenly Distributed” Chapter 1 of Pivoting Government through Digital Transformation (2023)
Civic Space Review of Portugal: Towards People-Centred, Rights-Based Public Services (2023)
Developing skills for digital government: A review of good practices across OECD governments (2024)
AI in government: The need for human foundations, PublicTechnology.net (2024)